When caring for an older adult feels overwhelming, a professional care manager can help coordinate services, simplify healthcare decisions, and provide peace of mind. Whether you’re a local family member or a long-distance caregiver, care management offers expert support to navigate the complexities of aging.

What Is Care Management?

Care management is a personalized service led by a professional—often a nurse, social worker, or aging specialist—who helps assess, plan, coordinate, and monitor care for seniors. Their goal is to ensure your loved one receives the proper support at the right time.

Why Work with a Care Manager?

• Healthcare Navigation: Help scheduling appointments, understanding medical recommendations, and managing follow-ups
• Care Coordination: Connects the dots across services like home care, therapy, housing, transportation, and specialists
• Family Support: Provides regular updates, helps with decision-making, and acts as a local advocate for out-of-town family members
• Long-Term Planning: Assists with residential care transitions, insurance navigation, and end-of-life care discussions

When to Consider Care Management

• You’re overwhelmed by care decisions or service coordination
• Your aging parent has multiple providers, medications, or needs
• You live far away and need trusted eyes and ears on the ground
• You’re unsure how to choose between care options or housing settings
• You want a professional advocate during medical or life transitions

Services a Care Manager Can Offer

• Assessments of physical, emotional, and safety needs
• Creation of a customized care plan
• Communication between doctors, caregivers, and family members
• Assistance with benefit applications and insurance claims
• Crisis planning and emergency response coordination

Need Help Managing Care for a Loved One?

LumaLink provides immediate guidance to help you connect with a professional care manager or care advocate in your area.

Chat with Luma now via voice call or text chat for care coordination tips, personalized referrals, and help building a care plan that works for you.

You don’t have to manage it all alone. Chat with Luma today.

Disclaimer: LumaLink is not a pharmacist, doctor, therapist, or medical provider. Always consult a licensed care manager, social worker, or healthcare professional for medical care planning and decision-making.

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