From recovering after surgery to managing a chronic condition, durable medical equipment (DME) helps seniors and individuals with disabilities stay safe, mobile, and independent at home. Whether you’re searching for a walker, shower chair, or hospital bed, knowing where to turn—and how to pay for it—can be overwhelming.

LumaLink connects you with trusted local vendors, resources for Medicare coverage, and real people who can walk you through the process.

Common Questions We Hear

• “I need a wheelchair or walker, but don’t know where to get one.”
• “Can Medicare cover a hospital bed for home?”
• “I’m looking for a shower chair or tub bench for my parent.”
• “My insurance won’t cover what the doctor recommended—what now?”
• “Is there help for people who can’t afford medical equipment?”

What Counts as Durable Medical Equipment?

DME includes reusable medical tools prescribed or recommended by a doctor for in-home use. Common examples:

• Mobility Aids: Walkers, rollators, canes, wheelchairs, scooters, powerchairs
• Bathroom Safety: Shower chairs, tub benches, transfer benches, commodes, shower stools
• Home Setup: Hospital beds, overbed tables, bed rails
• Supportive Devices: Hemi-walkers, quad canes, power scooters

Getting the Equipment You Need

Luma helps you:

• Find a trusted DME supplier near you
• Understand what qualifies as DME under Medicare or private insurance
• Navigate denied claims or out-of-pocket options
• Access grant programs or local nonprofits if you can’t afford equipment
• Replace broken or outdated equipment with safe, up-to-date alternatives
• Use an HSA or FSA for eligible DME purchases

Tips for DME Success

• Start with your doctor: Ask for a written recommendation or prescription
• Call your insurance provider: Clarify what’s covered and what needs prior authorization
• Document everything: Keep receipts, doctor’s notes, and communication records
• Explore nonprofits: Many organizations help cover or donate DME
• Don’t go it alone: Luma can walk you through every step

Chat with Luma for DME Support

Whether you’re searching for a cane, setting up a hospital bed, or trying to get Medicare to pay for a shower chair, Luma can:

• Connect you with DME providers and support programs in your area
• Explain the next steps if insurance denies a claim
• Help you compare options that balance safety, cost, and coverage

Call or text Luma now to get help with medical equipment for your home.

Disclaimer: LumaLink does not supply, prescribe, or approve medical equipment. Always consult a licensed medical provider and your insurance plan for guidance on durable medical equipment eligibility and reimbursement.