Keeping Pets Happy, Healthy, and Close to Home

Pets aren’t just companions—they’re family. For many older adults, a beloved dog or cat is part of the reason they choose a community where they can stay independent longer. That’s why LumaLink makes it easy to find trusted, local on-site pet care, whether it’s daily walks, grooming, or help with vet appointments.

Why It Matters

In today’s senior living landscape, pet-friendly isn’t optional—it’s essential. Nearly every 55+ community now allows pets, and many even provide dog parks or pet washing stations. But for residents and families, the challenge isn’t if pets can come—it’s how to ensure they’re cared for consistently and safely.

LumaLink bridges that gap. With one call or text, residents and caregivers can connect to vetted providers for:

• Daily Walks & Exercise – Reliable support for dogs that need routine movement.
• Feeding & Check-ins – Peace of mind when residents are away for the day.
• Grooming & Bathing – On-site services that keep pets healthy and comfortable.
• Vet Transport & Support – Help arranging safe rides and appointments.

How It Works

Our conversational assistant listens to what’s needed and routes the request to a trusted, local provider. No confusing menus. No guesswork. Just simple, fast connection. Within minutes, residents can schedule care that comes directly to them.

Behind the scenes, LumaLink’s Conversational Resource Navigation (CRN) model ensures requests are handled smoothly, with clear boundaries and fast handoffs. That means communities reduce desk burden while residents and families gain confidence in consistent pet support.

The Benefits

• For Residents – Freedom to enjoy pet companionship without worry.
• For Families – Confidence that pets are cared for when they can’t be there.
• For Communities – A stronger resident experience, higher satisfaction, and fewer day-to-day “gray area” requests falling to staff.

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